Amazon Prime Video

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Enjoy Amazon Prime Video for just CHF 6.– / month and manage payments conveniently with your mobile phone.

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Amazon Prime Video gives you access to thousands of popular movies and TV episodes. Critically acclaimed and award winning Prime Originals include Tom Clancy's Jack Ryan, Homecoming, The Grand Tour, Sneaky Pete, American Gods and The Marvelous Mrs. Maisel. There is also a range of content for kids including Pete The Cat, Just Add Magic, and Little Big Awesome.

Watch across multiple devices including smart TV’s, game consoles, phones and tablets, plus you can watch download and watch offline anytime, anywhere.

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Make payments conveniently with your mobile phone bill

1

Verify number

Please enter the NATEL® number with which you wish to pay.

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2

Choose subscription

After successfully registering NATEL® Pay as a payment method, we will direct you to the offer page on which you need to select and confirm your new Amazon Prime subscription.

3

Complete the registration

You will then need to register for Amazon Prime Video. You can either use an existing Amazon account or set up a new one. Offer is not available to existing Prime Video subscribers.

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FAQs about invoicing

Where are the costs for my Amazon Prime Video subscription charged?

I have a Mobile subscription with premium block or a spending limit. Can I still use Amazon Prime Video?

Where can I change my method of payment for my Amazon Prime Video subscription?

Why do I see the reference "Not available in your country" for certain content?

What happens if I stop paying for my Amazon Prime Video account?

I have reached the limit for payments with NATEL® Pay. What can I do now?

Where can I cancel my Amazon Prime Video subscription?

I have more questions about Amazon Prime Video. Whom should I contact?

How high is the purchase limit?

Can I block payment with NATEL® Pay?

What is Amazon Prime Video?

Which subscription plans are eligible for the Amazon Prime Video benefit?

How do I set up my Amazon Prime Video subscription as part of my payment plan with Swisscom?

How will I know that my subscription status is active?

I am not part of a qualifying plan. Am I eligible to subscribe to Amazon Prime Video standalone/add-on?

What happens to my Amazon Prime Video membership when the promotional period ends, but I continue my Swisscom plan?

I am an existing Amazon Prime Video subscriber. Am I eligible for the Amazon Prime Video benefit?

What happens to my Amazon Prime Video account if I eventually change my mobile carrier or plan?

How do I cancel my Amazon Prime Video subscription with Swisscom?

When can I start enjoying my Amazon Prime Video benefits?

Can I use my Amazon Prime Video subscription outside of Switzerland?

Can I access all of the content that Amazon Prime Video has to offer with my Amazon Prime Video subscription?

What if I would like to sign-up for Amazon Prime as a whole? Instead of just Amazon Prime Video?

How to turn on parental control?

How to set Viewing restriction?

What is X-Ray on Amazon Prime Video?

How many movies can you download?

Benefits of Amazon Prime Video?

How many devices can use the same account?

What can happen if the customer forgets his email?

Your payments

You can find an overview of all of your payments, made with NATEL® Pay in partner stores, in the Customer Center.

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